Ms. Eades is accountable for enterprise IT strategy, operations, cybersecurity and digital transformation across Saint Anthony Hospital System and its affiliated clinics, partnering with executive leadership to advance quality, access, affordability and clinician experience. Ms. Eades delivered a multidisciplinary “Charge Capture” initiative to standardize clinical documentation, optimize EHR build and embed revenue integrity reviews. This project increased reimbursement accuracy while reducing downstream rework. She also led a managed care contract review project in partnership with the finance and revenue cycle teams, developing payer analytics, contract terms inventory and performance dashboards to identify underpayments and opportunities for improved reimbursement rates. She consolidated and renegotiated service provider contracts, rationalized licenses and eliminated duplicative services, driving significant annual cost savings and tighter vendor performance service level agreements. Ms. Eades has also advanced the organization’s cybersecurity posture in alignment with regulatory standards; strengthened identity and access management, device security, incident response and disaster recovery testing; and optimized enterprise EHR workflows and clinician experience through standardized integrations and health information exchange connectivity. She established executive key performance indicator dashboards, implemented IT governance and portfolio management, clarified roles, structured operating rhythms and built professional development pathways.
