Ms. Landis has oversight of Hackensack Meridian Health’s digital marketing, consumer research and analytics, and digital technology team. Her efforts are dedicated to improving ease and management of care for patients and clinicians. Her team handles the system’s digital marketing tools and initiatives, patient access technology and unified communications, digital front door technology and patient engagement tech. Since joining the system in 2019, Ms. Landis has been tasked with building a new digital engagement team and program, as well as shaping the strategy, scope and budget for the program. She created a centralized omni-channel contact management center for 17 hospitals and 350 physician practices in under a year, which includes new telephony, team, and modern digital tools like a patient texting program. Her other leadership positions include serving on the board of advisors for Ohio University College of Communications and sharing her insights in health IT at various speaking engagements. Ms. Landis has lent her expertise in IT to four health systems since 1996, including Baltimore-based Johns Hopkins Medicine, Detroit-based Henry Ford Health, Charlotte, N.C.-based Atrium Health, and now Hackensack Meridian Health.
