Ms. Brown leads Boston Medical Center Health System’s digital, technology, cybersecurity and information strategy, driving innovation to improve healthcare access, efficiency and outcomes. She oversees the integration of advanced digital tools, including AI and analytics, to create a patient-centered digital experience across the health system. Ms. Brown has led key initiatives such as the digital integration of two system hospitals and the implementation of patient welcome kiosks that streamline outpatient registration and reduce clinical data entry time. Before joining the system, she served as chief data officer at Verizon Media, where she led a large team to transform digital capabilities for over a billion customers. Ms. Brown is also an active board member for Huron Consulting, ESO Solutions and ValidiFi.
