As director of clinical data abstraction at Carta Healthcare, Ms. Castillo leads a nationwide team of over 200 abstractors, managers and leads, while simultaneously directing hiring, credentialing, training and performance management. With more than 35 years as a nurse and over 15 in abstraction, she has designed national workflows and a data quality framework that strengthened AI-integrated systems while preserving clinical trust. She built Carta Healthcare’s abstraction function from the ground up, transforming it from a support role into a strategic asset for client outcomes and decision-making. Her influence spans sales, product and customer success, making her a key voice in shaping scalable abstraction solutions. Ms. Castillo’s leadership has allowed the company to expand into custom reporting and enhanced registry services, winning multiple awards for healthcare innovation and AI.
