Ms. Robertson leads high-performing teams with impressive outcomes, balancing financial performance, quality, service and employee engagement. Her strategic focus on organizational culture, patient-centered care and optimization propel the hospitals’ success, implementing continuous improvement initiatives and achieving aggressive growth goals. She oversees three prominent hospitals. Banner Desert’s large hospital campus has 763 beds, 3,600 employees, 1,900 medical staff, a level 1 trauma center and a net revenue of $1 billion. It also includes Banner Children’s 260-bed, 7-story specialty hospital, a leader in pediatric care and several specialties. Ms. Robertson has helped usher in significant growth in adult and pediatric programs, resulting in impressive clinical outcomes and increased market share. Among these accomplishments are a seven-story women’s tower, a structural heart initiative, a pediatric integrative cancer center, and an expansion in graduate medical education to add more residents and fellows. As Banner Ocotillo CEO, she launched a new 124-bed community hospital in 2020 in a competitive market. Its two-year vision-to-reality opening plan succeeded despite pandemic challenges, incorporating high-end technology into all aspects of care and an ambulatory surgery center to drive complex problem-solving and expanded patient accessibility and care. Under her leadership, the hospitals all had remarkable growth across all service lines, operational enhancements and expense control measures escalating net income year-over-year, resulting in continuing strong margins.
