Ms. Forbes-Thomas is CEO of NYC Health + Hospitals/McKinney, New York City’s only nursing home to receive 5-star ratings across all four CMS metrics, including quality measures, staffing, health inspections and overall rating. She entered the role after nearly six years at McKinney, most recently as deputy executive director and previously as director of quality management and patient experience officer. During her tenure, Ms. Forbes-Thomas developed a formal environment of care and life safety program to support the comfort and safety of residents, their representatives, visitors and staff. She also built a robust quality assurance performance improvement program.
