Mr. Flaks is the president and CEO of Hartford HealthCare, leading the $7-billion, statewide system that provides care to more than 28,000 people each day. A nationally recognized innovator, he has expanded the system into a fully integrated network of more than 500 locations and 45,000 colleagues, strengthening access, affordability and patient-centered care across Connecticut. Under his leadership, the system has earned national accolades, including the American Hospital Association’s “Quest for Quality” award and “A” safety grades for all seven hospitals from The Leapfrog Group. Mr. Flaks architected Hartford HealthCare’s “Institute Model,” attracting world-class clinicians and forging groundbreaking partnerships such as the collaboration with New York City-based Memorial Sloan Kettering Cancer Center. He has positioned the system as a leader in digital transformation through strategic alliances with Google, Amazon and MIT, establishing the Center for AI Innovation in Healthcare and launching global training initiatives. A champion of value-based care and workforce development, Mr. Flaks has driven major advancements through partnerships with Optum Care, UConn, Quinnipiac and Connecticut’s public university system. He joined Hartford HealthCare in 2004 and is widely regarded for fostering a culture grounded in equity, excellence, compassion and innovation.
