Ms. Mbipeh oversees hospital operations for Thomas Jefferson University Hospitals, managing a $1 billion budget, over 1,400 full-time employees, and key clinical and support service lines including heart and vascular, oncology, transplant, radiology, laboratory and environmental services. She expanded patient access by optimizing radiology staffing, creating nearly 400 additional imaging slots per month, and improved employee experience by transforming a traditional gift shop into a profitable 24/7 micro market with fresh food options. Her operational leadership has fostered collaboration across departments while maintaining financial sustainability. Previously at Cleveland Clinic, she led the acquisition and integration of a multimillion-dollar primary care practice, converted all ambulatory visits in the Florida region to telemedicine at the onset of Covid-19 and reduced surgical cancellations through the expansion of preoperative assessment clinics.
