Since assuming the role of executive director of nursing operations at Mercy, Ms. Al-Ramahi has been responsible for strategy, operations and innovation for more than 40 hospitals in inpatient nursing and perioperative services. She has been a key player in the implementation of several programs, such as the AI-based Mercy Works on Demand application for incentive shift pick up, the UKG Dimensions Advanced Staffing and Scheduling system, and an on-demand nursing gig coworker program. Ms. Al-Ramahi also leads Mercy’s Center for Clinical Operations and Innovation.
