Ms. Shields leads three distinct groups at OSF: portfolio services, provider relations and employer relations. She is responsible for coordinating a network and business development strategy for the system, developing a centrally managed and regionally delivered operating model for development. At the start of the COVID-19 pandemic in 2020, Ms. Shields led an effort to partner with the University of Illinois to slow the spread of the disease. The partnership created a web application that helped community members find testing centers and learn the latest news about COVID-19. Participants who tested positive through the university system were then referred to OSF for virtual and in-person care. Ms. Shields also led two hospital acquisitions over two years, expanding OSF’s footprint to 15 hospitals across two states. She has also implemented new recruitment strategies for the system, leading the scope expansion of the physician recruitment department.
