Ms. Townsend’s role as a changemaker and visionary was exemplified years ago when she and a colleague approached Norton Healthcare president and CEO with a bold and important idea: build a hospital where one hadn’t been built in over 150 years in an area of great need. Norton West Louisville Hospital opens in 2024 and is engaging the community in every aspect. Ms. Townsend tackles operational solutions where there are known and sometimes complex community and workplace opportunities. She believes quality care is a right for everyone and improves access by meeting people where they are. A passionate advocate, she leads with purpose and is committed to seeking new ways to be a health partner.
