Ms. McGaffigan serves as a national leader in advancing systemic safety initiatives and workforce wellbeing. As co-chair of the national steering committee for patient safety, she played a key role in shaping the CMS patient safety structural measure and aligning it with the National Action Plan. She launched the certified professional in human factors in healthcare program in 2025. She also led the organization’s Lucian Leape Institute report on AI and patient safety, which has had wide national reach. Her board service and advisory roles span American Nurses Credentialing Center, American Nurses Association, Agency for Healthcare Research and Quality and Planetree.
