Ms. Tefft provides systemwide leadership and oversight for quality programs, safety initiatives and performance metrics across Oceans Healthcare’s 48 behavioral health hospitals, spanning inpatient, partial hospitalization and intensive outpatient settings serving patients from children through geriatric populations. She played a central role in creating and stewarding Oceans Healthcare’s public quality report, an accountability initiative that tracks patient outcomes, safety measures and experience metrics while holding the organization to continuous improvement standards. Ms. Tefft fosters a culture where transparency is a strength, creating environments in which teams feel safe discussing gaps and opportunities, thus enabling deeper root cause analysis and sustainable process improvement rather than surface-level fixes. She develops clear systems and repeatable models to ensure consistent execution across both hospital and support center teams, cascading key messages and training through multiple channels to ensure alignment and operational readiness. Prior to joining Oceans Healthcare, she served as vice president of quality at Brentwood, Tenn.-based Springstone Health.
