Ms. Pendleton serves as the enterprise leader for just culture and patient safety initiatives at Wellstar Health System, overseeing systemwide implementation of safety strategies, event investigation processes and high reliability principles. She led the implementation of a comprehensive just culture framework across the integrated health system, developing more than 300 internal just culture champions and establishing multiple communities of learning to sustain engagement and embed principles into organizational culture. Ms. Pendleton co-created and hosts an annual patient safety summit that fosters collaboration and shared learning across the system, and has developed more than 50 patient safety communications to standardize best practices. Earlier in her career, she demonstrated measurable results including reducing visitor fall incidents and claims by up to 50% through proactive risk strategies and workflow redesign. She contributes as a national presenter and webinar faculty member for the American Society of Health-System Pharmacists and The Just Culture Company.
