Ms. Raines shapes enterprise strategy at Sentact following the company’s December 2025 acquisition of Performance Health Partners, the patient safety software company she founded in 2015 with a mission to help healthcare organizations identify risk before harm occurs. Under her leadership, Performance Health Partners earned the No. 1 Best in KLAS ranking for healthcare safety, risk and compliance management for four consecutive years, including 2026, and was named a KLAS “Consistent High Performer” for 2025, with 100% of surveyed customers reporting the platform fulfills its promises and is part of their long-term plans. In her current role, Ms. Raines focuses on platform integration, long-term innovation and expanding the combined organization’s reach across the patient safety mission, helping healthcare organizations strengthen reporting cultures, learn from safety events, and support frontline teams with tools that improve accountability and outcomes. Her book, Shared Voices: A Framework for Patient and Employee Safety in Healthcare, became a Forbes and Amazon bestseller and a No. 1 new release in multiple healthcare categories. Ms. Raines serves as preceptor faculty in Tulane University’s Master of Health Administration program and is a former board president of the American College of Healthcare Executives’ Women’s Healthcare Executive Network.
