Dr. Verghese leads clinical quality improvement and patient safety, clinical care model design, clinical research and evaluation, and value-based care analytics at Teladoc Health. The organization is the world’s largest for virtual care, serving more than 100 million patients. He created a formal patient safety program purpose-built for virtual care, designing a novel framework and patient safety concern classification system that reflects the fundamental differences in patient-clinician interactions in digital settings, and enables more accurate identification, tracking and prevention of safety risks. Dr. Verghese also leads the Institute of Patient Safety and Quality of Virtual Care, which was the first patient safety organization established for virtual care in the healthcare industry. A pediatrician and pediatric cardiologist, he maintains an active practice as a part-time pediatric cardiologist at Children’s Hospital of Los Angeles. His programs have earned recognition from the Agency for Healthcare Research and Quality and the National Committee for Quality Assurance.
