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Cynthia Adams

Lean Six Sigma Program Director of Quality Programs

Harris Health

Houston, TX

Ms. Adams leads a portfolio of more than 35 systemwide patient safety and quality improvement initiatives at Harris Health, applying Lean Six Sigma, high-reliability principles, and human factors expertise across the organization. She spearheaded an enterprisewide transformation of the health system’s Leapfrog hospital safety grade performance, establishing standardized governance structures, evidence-based gap closure processes, and accountable ownership across clinical and operational leaders. Under her direction, Harris Health Lyndon B. Johnson Hospital in Houston improved its Leapfrog score from a “C” grade to an “A” grade, while Houston-based Harris Health Ben Taub Hospital improved from a “C” to a “B” grade. Ms. Adams also led the systemwide redesign of patient safety indicator governance and review processes, improving consistency in event identification, adjudication and corrective action. She co-led a Lean Six Sigma training program that graduated 13 “Yellow Belt” cohorts, comprising 385 staff members, and one “Green Belt” cohort of 13, significantly expanding frontline safety capability across the organization. Harris Health earned Magnet redesignation at both Lyndon B. Johnson and Ben Taub hospitals in 2025, recognitions to which her work in safety governance and high-reliability practices contributed.

Becker's Recognition

Cynthia Adamshas been named a Becker's honoree on the lists below.

2026 Winner

Executives

145 Patient Safety Experts to Know

These Patient Safety Experts to Know have demonstrated exceptional dedication to enhancing patient care standards and minimizing healthcare risks. Their innovative approaches, extensive research, and commitment to safety protocols have significantly contributed to improving patient outcomes and setting new benchmarks in healthcare safety.

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