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Crystal Garcia, BSN, RN

Vice President of Specialty Services Quality and Safety

Valleywise Health

Phoenix, AZ

Ms. Garcia oversees quality management, regulatory compliance, infection prevention and performance excellence across Valleywise Health, Arizona’s leading public teaching hospital and safety net system. The system includes a newly opened 10-story acute care hospital, the Diane and Bruce Halle Arizona Burn Center, a level 1 trauma center, three psychiatric hospitals and a network of community health centers. She has implemented nationally recognized quality programs including the American College of Surgeon’s National Surgical Quality Improvement Program and the Vizient Clinical Database and Resource Management platform, driving measurable improvements in surgical outcomes, resource utilization and patient safety culture. Ms. Garcia oversaw the opening of the system’s first outpatient surgical center, ensuring quality assurance from the ground up, and has played a central role in preparing the organization for CMS, DNV and state surveys. Her efforts have improved Leapfrog performance metrics and positively impacted CMS hospital value-based purchasing results and HCAHPS patient experience scores.

Becker's Recognition

Crystal Garcia, BSN, RNhas been named a Becker's honoree on the lists below.

2026 Winner

Executives

145 Patient Safety Experts to Know

These Patient Safety Experts to Know have demonstrated exceptional dedication to enhancing patient care standards and minimizing healthcare risks. Their innovative approaches, extensive research, and commitment to safety protocols have significantly contributed to improving patient outcomes and setting new benchmarks in healthcare safety.

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