Dr. Watts leads the safety and quality initiatives that support Michigan Medicine’s journey to become a highly reliable organization. She champions the implementation of safety coaches across the organization who model high reliability skills for team members. Dr. Watts also leads the patient harm composite measure, a helpful tool for identifying patient safety improvement areas. She has over 20 years of involvement in quality work and has held a variety of leadership positions, including the role of senior vice president for quality and chief medical officer for community and public health at the MetroHealth System in Cleveland. Additionally, Dr. Watts is a member of the editorial board for the Joint Commission Journal on Quality and Patient Safety.
