Dr. Nawab serves as the chief patient safety and quality officer for Johns Hopkins All Children’s Hospital, leading teams in quality and safety, infection prevention and control, performance excellence, clinical pathways and outcomes excellence. In her role, Dr. Nawab develops strategic directions for safety and quality, demonstrating a strong commitment to the culture of collaboration, improving care and pursing excellence for all children. Her collaborative efforts with nursing have resulted in the creation of the Zero Harm Program, incorporating improvement science and change leadership to significantly reduce harm for both patients and staff. She is currently spearheading a healthcare disparities reduction program aimed at eliminating inequities and improving outcomes for all patients. A student of human factors engineering, she is actively involved in the national Solutions for Patient Safety Collaborative, serving as a subject matter expert in work groups focusing on proactive safety and human-centered design. Her prior work includes advancing diagnostic safety, use of Kaizens for safety improvement efforts and psychological safety.
