Ms. Ball has significantly contributed to Sanford Health’s journey towards high reliability since joining the organization in 2021. Her extensive experience and leadership in healthcare operations, combined with her background as a bedside nurse, have contributed to Sanford Health’s recognition as a 5-star hospital by CMS, multiple American Heart Association awards and recognition as one of the World’s Best Hospitals in 2024 by Newsweek and Statista. Under her guidance, Sanford Health’s major medical centers have seen improvements in quality ratings with an average increase of 1.5 stars each over the past three years. Ms. Ball’s initiatives include expanding huddles for enhanced communication, establishing an enterprise role dedicated to safety and reliability, and launching a daily safety brief for system-level support services. Additionally, she actively fosters collaboration and teamwork both within Sanford Health and in the broader community. She also serves on the board of directors for the National Ski Patrol, showcasing her commitment to safety beyond healthcare.
