Dr. Gandhi leads Press Ganey’s integration of patient safety, experience and workforce engagement through cutting-edge tools like the “High-Reliability Platform” and the “Patient Safety Organization”. She helped embed an equity lens into all Press Ganey offerings, enabling clients to identify disparities in care and make measurable improvements. Her 2024 paper, published by the National Institutes of Health, emphasized the importance of addressing bias in safety reporting. A nationally recognized leader, Dr. Gandhi has authored over 100 peer-reviewed articles and serves on key national committees. She previously led the National Patient Safety Foundation and held roles at Harvard Medical School, Institute for Healthcare Improvement and Partners HealthCare, among others. She is currently a member of the National Academy of Medicine.
