Ms. Tefft leads Oceans Healthcare’s quality improvement efforts across 48 behavioral health facilities. Her strategic leadership has driven exceptional patient outcomes, including a 70–75% reduction in anxiety symptom severity. She has championed a systemwide root cause analysis framework that brings together interdisciplinary teams to evaluate incidents and apply corrective action. As chair of the patient safety committee, Ms. Tefft ensures that safety insights from frontline teams inform organizational policy, resulting in readmission rates below national benchmarks. She is committed to workforce development, mentoring clinicians and advancing quality education throughout the behavioral health field. She also holds committee leadership roles with the National Accreditation Board for Hospitals and Healthcare Providers and The Joint Commission.
