As chief quality officer for NYC Health + Hospitals’ Jacobi and North Central Bronx hospitals, Dr. Bajaj drives transformational change across a million-patient catchment area with initiatives grounded in safety culture, staff empowerment and equity. She merged quality operations across two major Bronx hospitals and implemented data-driven systems that doubled completed performance improvement projects over three years. Under her leadership, the hospitals achieved a 50% reduction in catheter-associated urinary tract infections, a 15% increase in cancer screenings and over 90% screening for social determinants of health. Dr. Bajaj also brings innovation to the forefront, incorporating diagnostic safety into obstetrics and integrating sustainability into the safety agenda. These efforts have earned her national accolades, including recognition by the Lown Institute and appointment to Agency for Healthcare Research and Quality’s national advisory council. Her leadership spans simulation science, climate-smart care and national policy advisement.
