Ms. Campbell serves as director of system patient safety at Ochsner Health, where she develops and scales transformative safety tools like the apparent cause analysis system and action plan curriculum. Ms. Campbell has established the just culture steering committee and embedded safety training into enterprisewide leadership development. Her influence spans across departments and campuses, guiding regional associate vice presidents, directors and clinicians to collaboratively drive safety performance. Ms. Campbell’s work with root cause and failure modes analyses has contributed to the creation of scalable solutions and proactive protocols, including innovations in telemedicine safety oversight. She was instrumental in founding the system patient safety triage team to address high-risk patterns and systemic barriers to improvement. Through this multi-tiered leadership and systems thinking, she has helped Ochsner maintain its Leapfrog “A” Safety Grade and top U.S. News & World Report rankings across facilities for over a decade.
