Dr. Glotzbecker serves in dual leadership roles as vice president for system quality at University Hospitals and as chief medical officer for UH Cleveland Medical Center, overseeing safety, quality strategy and clinical innovation. Her leadership led to the implementation of a three-step systemwide plan to prevent gas line misconnection and the launch of a diagnostics clinic for using AI navigation tools for timely follow-up on incidentalomas. She also co-chairs the workplace violence team, and helped institute behavioral emergency response teams and de-escalation training for all caregivers. Dr. Glotzbecker developed fractal management systems for clinical dyads to proactively address unit-level safety concerns, leading to process changes and harm reduction in critical care areas. She previously served as faculty at Harvard Medical School and Case Western Reserve University, and has held quality leadership roles at Brigham and Women’s Hospital and Dana Farber Cancer Institute in Boston. Her work has helped UH earn multiple national recognitions, including Leapfrog honors and U.S. News & World Report “Best Hospital” rankings.
