Ms. Pomrenke leads patient safety strategy across USA Health’s academic health system. She spearheaded the “Safety Starts with Me” initiative, a transformative systemwide education program that has trained nearly 10,000 staff members and increased safety reporting by more than 400% in four years. Her leadership has also driven a reduction in serious safety events, earning USA Health the Press Ganey “Human Experience Achievement Award” for 2024. Ms. Pomrenke has built interdisciplinary partnerships and launched a safety coach program, while embedding a fair and just culture policy that prioritizes psychological safety. She also mentors medical residents and collaborates with Press Ganey on customized strategies for harm mitigation.
