Ms. Frost oversees nursing operations across seven hospitals and 264 practice sites, supporting over 2,500 full-time nurses. Within her first year, she successfully reduced hospital-associated infections at Carilion Medical Center and improved patient throughput via operational enhancements. Ms. Frost has also boosted patient satisfaction scores, with more patients in 2024 expressing a likelihood to recommend Carilion services. She has championed innovative nursing programs, including the SOAR externship and the nurse residency program. Under her leadership, Carilion earned its fifth Magnet designation from the ANCC, making it the first in Virginia to achieve this milestone consecutively.
