Ms. Miller serves as CNO of Providence Santa Rosa Memorial Hospital, where she hones in on financial responsibility, workforce stabilization, patient care and the elimination of preventable patient harm. She acts as a liaison between the administrative and nursing teams to ensure the delivery of the highest possible quality of care. Since beginning her position in July 2022, nurse turnover has been reduced from 26.9 percent to 16 percent. She is also an advocate for the hospital’s Shared Governance Council, which enables decisions to be made in partnership with frontline caregivers.
