Ms. Taylor serves as vice president and CNO at UNC Health Southeastern, with responsibility for all inpatient and outpatient nursing care across the system. Her scope also includes pharmacy, wound care, sleep services, respiratory therapy, surgical services and maternal-child health, in addition to leading quality and safety initiatives. She has been instrumental in implementing a tiered daily safety plan that brings leaders together each morning to proactively identify risks and system impacts. Under her leadership, the organization has achieved meaningful reductions in inpatient length of stay and observation hours, improving efficiency while maintaining patient-centered care. Ms. Taylor has also driven enrichment and engagement programs that have improved employee and patient satisfaction for four consecutive years. Through nursing-focused quality initiatives and residency programs, she has significantly strengthened recruitment and retention across the system.
