Ms. Duffey advocates for accessible care for all patients at Optum and strives to improve work settings for clinicians. She supports clinician retention and career advancement, benefit assessments, student preceptor programs and student tuition reimbursement. She also leads Optum’s community care business, which has led to a 12 percent reduction in patient hospitalizations. Ms. Duffey is also passionate about creating a diverse workplace, actively promoting female leaders and leaders of color. Ninety-two percent of the workforce she oversees is female. She has also actively worked to reduce administrative burdens for advanced practice clinicians and registered nurses.
