Dr. Francis serves as CNO and senior vice president of patient care services at Women & Infants Hospital. Having joined the hospital in 2022, she brings over three decades of progressive nursing leadership experience. Dr. Francis oversees nursing operations, ensuring high standards of patient care and guiding leadership strategies. Her career began as a staff nurse at Women & Infants, and she now leads multiple departments, including postpartum and neonatal intensive care. Prior to her current role, she held various leadership positions at Boston-based Massachusetts General Hospital and was recognized with the 2020 “Massachusetts Excellence in Nursing Research” award from the American Nurses Association Massachusetts.
