As the system chief nurse executive of Texas Children’s Hospital, Dr. Ward oversees more than 4,000 nurses, ensuring high-quality clinical care and exceptional customer service. She plays a crucial role in developing patient care standards, policies and competency-based education. Dr. Ward actively engages with the hospital’s governing body and clinical leaders to implement strategic plans that enhance patient care and improve nursing practices in line with current research and national standards. She initiated monthly meetings with frontline nursing staff to strengthen connections and address concerns, resulting in improved trust and engagement within the nursing leadership. Additionally, Dr. Ward led the organization to achieve its fifth consecutive Magnet certification. Beyond her hospital duties, she is committed to community service and mentoring, serving as chapter president for Jack and Jill of America and on the boards of local foundations. She also advocates for nursing retention strategies on a national platform.
