Serving in her role since 2008, Dr. Robertshaw has led the hospital in securing the Magnet designation from the American Nurses Credentialing Center and achieving multiple Joint Commission certifications and Centers of Excellence designations. Under her leadership, UR Medicine Thompson Health has outperformed national benchmarks in fall prevention, infection control and patient satisfaction. Committed to education and workforce development, Dr. Robertshaw established partnerships with local universities, including the University of Rochester School of Nursing scholars’ program, to increase the number of BSN-trained nurses and provide tuition support for nursing students. She also launched an RN residency program, covering key hospital departments, to ensure a seamless transition for new graduates into clinical practice.
