Ms. Whitaker serves as vice president of operations and CNO at the 65-bed Guthrie Corning Hospital, overseeing both clinical and operational management for the hospital, an ambulatory surgery center and outpatient rehabilitation facility. Her primary responsibilities include developing strategic plans to enhance healthcare services, maintaining high standards of patient care, and ensuring compliance with healthcare regulations. She has successfully implemented new case management processes that reduce patient length of stay and has driven initiatives for staff recruitment and retention, significantly lowering hospital vacancies. Notably, Ms. Whitaker introduced virtual nursing in the ICU and medical-surgical areas. She fosters a collaborative work environment by implementing a shared governance structure that empowers staff, leading to a highly engaged workforce. Under her leadership, the hospital has sustained low hospital-acquired infection rates and achieved several accolades, including Money-The Leapfrog Group’s 2022 “Best Maternity Hospitals”.
