Dr. Sy has served as the chief nursing executive for Keck Medical Center of USC since 2012, overseeing approximately 1,300 nurses and managing both inpatient and outpatient nursing services. With over 30 years of nursing experience, she is dedicated to ensuring clinical quality standards, patient experience and nursing competency across Keck Hospital and USC Norris Cancer Hospital. Under her leadership, the nursing team achieved its first Magnet recognition from the American Nurses Credentialing Center, which was renewed in 2023. Dr. Sy also launched the Keck Medicine Nursing Institute, designed to promote education, leadership and clinical expertise for around 4,000 nurses across the health system. Additionally, she developed a nursing professionalism program in collaboration with the Vanderbilt University Center for Patient and Professional Advocacy, training over 200 nurses as peer messengers to support their colleagues. Her initiatives include creating a clinical ladder program to enhance nurse retention and satisfaction, alongside managing the nursing division’s budget and quality metrics.
