Dr. Highfill has been a pivotal figure at Carson Valley Health since joining as a registered nurse in 2009. Rising through the ranks, she became CNO in 2020, where she oversees multiple departments including nursing, pharmacy, ICU and emergency services. Dr. Highfill emphasizes emotional intelligence in leadership, guiding her managers to focus on patient experience and staff morale, especially in the post-pandemic landscape. Her hands-on approach to hiring ensures that she attracts top talent, fostering a culture of high standards and low turnover within the hospital’s clinical leadership. She has played a significant role in the upcoming expansion of Carson Valley Health, implementing processes to enhance patient care while preparing for a 52,000 square-foot facility set to open in late 2024. She has helped earn several accolades for the hospital, including a 4-star rating from CMS and recognition as a top workplace in Northern Nevada. Additionally, she serves on several community boards, advocating for improved healthcare access in rural areas.
