Dr. Courtenay provides strategic and operational oversight for nursing practice, quality, patient safety and the patient experience at Adventist Health Mendocino Coast. She partners closely with clinical leaders and frontline teams to strengthen outcomes, caregiver engagement and day-to-day performance in alignment with Adventist Health’s mission. Dr. Courtenay’s career spans more than 25 years, including extensive experience across clinical specialties and leadership roles within Adventist Health. She began her Adventist Health career at Adventist Health Castle in Hawai‘i, where she advanced through roles in telemetry, medical-surgical, clinical information systems, education, behavioral health, palliative care, staffing and nursing administration. Next, she served as system director of patient experience for Adventist Health’s 22 hospitals and hundreds of clinics, building enterprise frameworks to elevate patient-centered care and caregiver engagement. She also held interim patient care executive responsibilities at Adventist Health Clearlake (Calif.) and brings to her current role advanced nursing, business, informatics and patient-experience expertise.
