Ms. McDonald leads the strategic, clinical, operational and financial performance of nursing services at Rochester General Hospital, aligning professional practice with system goals, regulatory requirements and evidence-based care models. She oversees nursing care programs across inpatient, procedural and ambulatory settings and drives performance improvement efforts focused on safety, quality, patient experience and workforce engagement. Under her leadership, the hospital achieved its fifth American Nurses Credentialing Center Magnet designation in 2025, a milestone attained by fewer than 1% of hospitals nationwide. Ms. McDonald strengthened shared governance so nurses lead decisions at every level, reinforcing accountability, collaboration and continuous improvement. She partners closely with hospital and system leaders on care redesign, capital planning, and long-term recruitment, retention and succession strategies to sustain a diverse nursing workforce. Her leadership approach centers on elevating frontline voices and building a culture where clinical excellence and compassion are consistently reflected in outcomes and team performance.
