Ms. Brookshire-Heavin serves as senior vice president, CNO and COO at Phelps Health, blending strategic leadership with hands-on operational oversight. She leads all nursing services while also guiding system operations, regulatory readiness, and quality and safety programs across the continuum of care. Known for her integrity, emotional intelligence and authentic leadership style, she fosters a culture where staff feel valued, supported and accountable to high standards. She has championed Lean principles, strengthened board-level quality oversight and revitalized patient safety infrastructure throughout the organization. One of her most notable achievements was leading Phelps Health to primary heart attack center certification in 2025 through standardized workflows and cross-departmental collaboration. Over her nearly 30-year career, Ms. Brookshire-Heavin served in various nursing roles across Missouri.
