Dr. Reed serves as vice president, CNO and COO at Phoebe Sumter Medical Center, leading clinical care, nursing operations and innovation for a 76-bed community hospital. She advances bedside care through technology-enabled models, with the medical center serving as a pilot site for systemwide rollouts including virtual nursing and mobile documentation tools. Dr. Reed spearheaded the development and systemwide implementation of a virtual nurse program now staffed by more than 30 virtual nurses, with sepsis bundle compliance improving by 20% under her leadership. To ensure digital tools reduce burden and improve workflows, she established a frontline nurse advisory committee to guide EHR optimization and inform vendor improvements. She also contributes to enterprise nursing strategy through the harm reduction team, nursing leadership council and other governance groups, and she was appointed by the Georgia governor to a Senate study committee on violence against healthcare workers. Thanks in large part to her leadership, the medical center earned the American Heart Association’s “Get With The Guidelines–Stroke Rural Silver Achievement Award” in 2025.
