Ms. Mihal is executive vice president and chief nursing and clinical operations officer at Novant Health, guiding systemwide nursing strategy and clinical operations that support patient outcomes, safety and experience across a large, complex care network. She collaborates with facility nursing leaders and clinical service lines, including surgical services, behavioral health, trauma and emergency services and education teams. She also provides operational oversight for key system functions such as the professional nurse resource team and case management. With nearly four decades in healthcare and a career that includes executive regional leadership and medical center presidencies, Ms. Mihal has built durable workforce pipelines and transition-to-practice structures at scale. Under her leadership, Novant Health’s 12-month nurse residency model has grown into a nationally recognized program that supports new registered nurses through structured mentorship, individualized development and rotation-based exposure. She has also championed education and mobility initiatives that expand access to nursing careers, including tuition and educational assistance, preceptorship enhancement, student apprenticeship pathways and high school partnerships that develop future clinical talent. Her broader impact includes supporting Magnet redesignation achievements and patient-safety performance.
