Dr. Cherry is responsible for quality improvement across UCLA Health’s hospitals and outpatient clinics. The comprehensive program utilizes analytics and advanced computational techniques to enhance clinical quality and safety and improve patient experience. In part because of the program, UCLA Health has been a U.S. News & World Report national honor roll hospital during each year of Dr. Cherry’s tenure, starting in 2014. Dr. Cherry also implemented real-time text messaging to outpatients after each clinical encounter. Approximately 250,000 responses are collected annually, providing feedback to guide rapid service-recovery efforts and contributing to enhanced patient experience. He also serves as chief quality officer for the entire University of California Health system, and several of its academic medical centers have been recognized as top performers in clinical quality and safety by Vizient, the Leapfrog Group and others. Dr. Cherry sits on several government and policy-focused boards, including the Medicare Payment Advisory Commission that advises Congress on Medicare payment policy.
