Dr. Kloek leads clinical quality, safety and experience initiatives across the University of Oklahoma academic health system. She has advanced enterprisewide reliability efforts, strengthened prevention practices and aligned clinical teams around consistent, high‑performance standards of care. Under her leadership, OU Health achieved strong national performance in quality measures, including top‑decile results for hospital-associated infections. The system has achieved a mortality performance index 22% above the national benchmark for complex care. She also guided improvements in perioperative safety, with substantial reductions in postoperative deep vein thrombosis and pulmonary embolism events through more reliable prophylaxis and coordinated workflows. Patient‑experience results continue to rise, as did the system’s likelihood‑to‑recommend metric. Dr. Kloek implemented new structures to support clinical and operational performance, including revising the patient care committee, developing a patient complaints and grievance program, launching a triad leadership model and updating peer review, root cause analysis and patient safety indicator review processes. She implemented a systemwide surgical safety checklist, reorganized the process improvement team, and established monthly and quarterly operating reviews at the enterprise and service-line levels. In addition, Dr. Kloek serves as clinical associate professor of ophthalmology at OU Health Dean McGee Eye Institute.
