Mr. Arlia is the system-level leader responsible for the strategic direction, operations and quality of pharmacy services across Hartford HealthCare, including inpatient, outpatient, specialty and retail pharmacy. A pharmacy leader at the system for more than 20 years, he previously led pharmacy operations at Backus Hospital in Norwich, Conn., the East Region and the flagship Hartford Hospital. He then designed and launched Hartford HealthCare’s systemwide pharmacy leadership structure in 2018. Under his leadership, the system established a standardized pharmacy operating model and built a comprehensive ambulatory pharmacy network in which 35 ambulatory care pharmacists now provide counseling and medication management across more than 60 clinics. During this period, specialty pharmacy revenue increased 1,300%, and the program operates as a dual-accredited specialty pharmacy. Mr. Arlia implemented smart infusion pumps with dose error reduction software across a single platform systemwide, reaching greater than 95% utilization in 2025, and guided the adoption of a unified medication dispensing and sterile compounding platform. Hartford HealthCare added two inpatient pharmacies, one retail pharmacy and three infusion pharmacies over the past several years, and the system received the American Hospital Association “Quest for Quality Prize” in 2025.
