Dr. Gavin is chief clinical innovation officer at Mount Sinai Health System, where he combines clinical practice and digital strategy to improve access, quality and operational efficiency. He led a redesign of Mount Sinai’s digital front door to create a more seamless patient entry point into care. His work included launching a digital triage tool to guide patients to the appropriate level of care, a virtual on-demand clinic to expand timely access and an asynchronous acute care platform to reduce scheduling barriers. Dr. Gavin is known for his technical fluency and ability to translate ideas into scalable solutions by aligning clinicians, technologists and administrators around shared goals. He is also recognized for inclusive, collaborative leadership that accelerates testing, refinement and adoption of new care models.
