Mr. Gross provides financial leadership to Hillsdale Hospital, overseeing budget and contract management, fiscal services, supply chain, revenue cycle and patient accounts, health information management systems, admitting and inpatient pharmacy services. Since becoming CFO in April 2018, he has advanced the hospital’s financial position by creating revenue cycle efficiencies, renegotiating payer contracts, streamlining budget processes and managing Covid-19 funding. Net days in accounts receivable has steadily decreased under his tenure, improving cash on hand, and he introduced the automation of many revenue cycle processes, along with a stoplight report that has become a guiding document for the hospital’s revenue cycle committee. Mr. Gross has renegotiated multiple payer contracts, including one that resulted in millions of dollars in added revenue, and he oversaw the implementation of budgeting software that replaced a cumbersome manual Excel process while emphasizing manager accountability for departmental budgets. During the pandemic, he proactively sought state and federal funding opportunities and navigated the compliance and reporting regulations needed to retain those funds. He later oversaw a group purchasing organization change that produced significant savings. Hillsdale Hospital’s recent recognitions include the USA Today 2025 “Top Workplace” recognition and a “Rural and Community Top 100 Hospital” designation in 2022. Before joining Hillsdale, Mr. Gross served as CFO at two other hospitals, including roles as vice president of finance and CFO at North Ottawa Community Health System in Grand Haven, Mich. and executive vice president and CFO at South Haven (Mich.) Health System.
