As director of revenue cycle consulting for Synergen Health, Ms. Smith enhances revenue cycle management for healthcare organizations, particularly ambulatory surgery centers. With over 25 years of experience in healthcare RCM and ASC operations, she provides strategic guidance to help organizations meet their revenue goals by addressing billing and coding complexities that impact denials and collections. Her background as a former CEO of a multi-specialty ASC and executive director at an ASC management company helps her leverage technology for improved operational efficiencies. Her focus on process optimization and collaboration across teams has led to notable achievements, including a 15% increase in net revenue and a 20% reduction in accounts receivable days. Additionally, her efforts have enhanced patient experience scores by 25%.
