As assistant director of RCM operations, Ms. Cox plays a crucial role in supporting her teams and ensuring the smooth operation of Advantum’s services. She manages three teams of 27 people, regularly holding client and team meetings, reviewing data to resolve revenue cycle issues, and monitoring processes to enhance efficiency. Additionally, she assists the vice president of operations in preparing for executive meetings and presentations. She also leads special projects, including Advantum’s Go Green committee, and helps develop future leaders within the company. Her leadership has driven significant improvements, including reducing one client’s accounts receivable by $3 million and resolving process issues for another, boosting their collections within two months.
