Mr. Stone oversees a team of 436 full-time employees, manages a $54 million operating budget and is responsible for the hospital’s revenue cycle strategy to support $3.8 billion in net revenue. He leads initiatives aimed at optimizing CHOP’s revenue cycle, streamlining operations, and enhancing financial outcomes. Under his leadership, CHOP improved billing efficiency by 35% and worked to reduce significant insurance contract payment variances. Mr. Stone implemented 180 work queues saving the hospital 19,500 hours in combined enterprise-wide staff labor productivity. His initiatives also successfully reduced CHOP’s overall insurance denial rate by 2.1%, and improved patients’ covered hospital stays by 15%. Mr. Stone’s leadership at CHOP has led to substantial improvements in revenue cycle operations and financial outcomes, demonstrating his commitment to automation operational efficiency and financial stewardship.
